Bad Service
Builders warehouse river horse valley the worst service ever. When ask for management there s no one available. They always on leave or have left early.
Got to builders now to do a return.....there was no one available at the return counter waited about 5min for someone to assist when the lady did come we had to wait another 10min for another person to authorise the return.
The service is very poor at builders warehouse river horse valley. It's not the 1st time that this has happened. It's just really disappointing.
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Builders Warehouse's replyOfficial
24 Mar 2018, 13:26Hi Tahera,
Thank you for your feedback.
I'm sorry for the service that you've received from our Riverhorse store. This is certainly not the type of experience we want you to have.
I've sent your feedback to the store and will be internally addressed with the branch manager.
Regards,
Ivor
Best regards,
Builders Warehouse's reply24 Mar 2018, 13:26
Official
Hi Tahera,
Thank you for your feedback.
I'm sorry for the service that you've received from our Riverhorse store. This is certainly not the type of experience we want you to have.
I've sent your feedback to the store and will be internally addressed with the branch manager.
Regards,
Ivor
Best regards,