bad service
<p>I bought a double roller blind with these measurements780 width x 2590 length at Builders warehouse in Strubensvalley Johannesburg on 03 November 2016.</p> <p>The blind was installed on the 18th April 2017 by my personal installer.</p> <p>The blind does not close properly and its seems as if the length is not what i gave them.</p> <p>On the 23rd April I went to Builders warehouse and explained to them, they called their supplier and i was told to pay a call out fee. That i refuse to pay as the blind is correctly fitted but the problem its on the blind itself the size. The customer number is 95915</p>
Hi Vuyisa,
Thank you for your feedback.
I'm sorry to hear about your experience.
This isn't the type of customer service we want you to receive.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind regards,
Bronwynne Nel
Hi Vuyisa,
Thank you for your feedback.
I'm sorry to hear about your experience.
This isn't the type of customer service we want you to receive.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind regards,
Bronwynne Nel
