NL
Naledi L

1 reviews | Active since Mar 2017

10 Mar 2017, 11:00

bad service

<p>I called Builders warehouse polokwane 10 times in an hour and a consultant named Palesa was not so helpful. All i wanted was to know if they have laundry bags. She kept transferring my calls to a dead end</p>

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply10 Mar 2017, 13:21
Official

Hi Naledi,

Thank you for your feedback.

I'm sorry to hear about your experience.

This isn't the type of customer service we want you to receive.

I've escalated this to store management for it to be looked into.

Thanks again for taking the time to contact us and I apologise for the inconvenience caused.

Kind Regards,

Tristan Kelly
Builders Customer Service Agent