Bad Service

I called the Builders call centre to check which branches have Hadeco Gladiolus bulbs in stock. I was informed which branch, and proceeded to go the said branch to purchase bulbs. Arrived at store. An assistant told me that they don't have stock. I was upset as I did my due diligence. She called a manager, who checked the storeroom, returned and stated there was nothing.

Simultaneously, the ladies at the information desk attempted to call their very own call centre and asked me for the number. I responded and asked them to google their own call centre number.

Manager went back a second time and found a pack of the bulbs I came for and mumbled that it was not on shelf as they maybe had expired.

It was not expired.

On passing the information desk, another manager stopped me when he heard me telling the ladies that I was going to publish my review online.

He was very apologetic, offered me a discount, took down my personal details to get back to me.