1 reviews | Active since Mar 2017

31 Jul 2017, 18:53

Bad service

<p>I received the most pathetic service ever at the builders warehouse in Rivonia by a lady called Catherine Moagi who had me waiting for an hour in her department, only for her to come and tell me there's nothing she can do about the fact that there are no forklift drivers and left me standing there till I had to go ask for her manager so I can get assistance. It was my first time at that particular builders warehouse and I don't think I'll ever set foot there ever again after the service I got </p>

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Replies (1)
Builders Warehouse
Builders Warehouse's reply02 Aug 2017, 17:49
Official

Good Afternoon Ler'to,

Thank you for your feedback.

I'm sorry to hear about your recent experience, that you received at our Builders store. This is definitely not what would want for you as our valued customer.

I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you our valued customer, have an exceptional shopping experience.

Feedback will be provided as soon as I’ve received any.

Regards,

Natalie Adams

Customer Service Agent