1 reviews | Active since Jul 2017
bad service
<p>i ordered shelves to be cut and had already paid the assistant told me that i must wait he is first going on lunch</p> <p>i comp**** but ended up waiting for over an hour</p> <p>this sort of service is unacceptable</p> <p>i will think twice before purchasing at builders warehouse polokwane again</p>
Good Morning Martin,
Thank you for your feedback.
I'm sorry to hear about the experience you've had at our builders store. This is certainly not the type service we would want you to receive.
I've escalated this matter for store management to look into and preventative measures to be put in place.
Once I've received feedback, I'll be in contact with you.
Have a good day.
Regards,
Natalie Adams
Customer Contact Centre Agent
Good Morning Martin,
Thank you for your feedback.
I'm sorry to hear about the experience you've had at our builders store. This is certainly not the type service we would want you to receive.
I've escalated this matter for store management to look into and preventative measures to be put in place.
Once I've received feedback, I'll be in contact with you.
Have a good day.
Regards,
Natalie Adams
Customer Contact Centre Agent