BAD SERICE
BUILDERS WAREHOUSE CENTURION has the worst customers service ever never having stock and always 110 different excuses.
I was there on Tuesday and wanted two 1 kg fire extinguishers and they told me they will have stock on Monday I arrived and no stock. They ordered stock from another branch, and I told them I need it before 10h00 and I had to phone in and been on the hone for nearly 20 minutes to find out if it arrived.
Me or my company will never support BUILDERS ever again.
BUILDERS will be the cause if I lose this order
Clients is just a number and income for BUILDERS no client relationship!!!!!
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Replies (2)
Builders Warehouse's replyOfficial
04 Jun 2024, 11:28 Hi John, Thank you for bringing this to our attention, and I do apologise that you had to wait so long to hear about the stock at the Centurion branch. I'll escalate this, and we'll be in touch with you. Regards, NS.
Builders Warehouse's reply04 Jun 2024, 11:28
Official
Hi John, Thank you for bringing this to our attention, and I do apologise that you had to wait so long to hear about the stock at the Centurion branch. I'll escalate this, and we'll be in touch with you. Regards, NS.
Builders Warehouse's replyOfficial
04 Jun 2024, 12:03I understand, and I'm really sorry for this. I've escalated the matter, and we'll look into this. If you need anything else, please let me know. Regards,NS.
Builders Warehouse's reply04 Jun 2024, 12:03
Official
I understand, and I'm really sorry for this. I've escalated the matter, and we'll look into this. If you need anything else, please let me know. Regards,NS.