1 reviews | Active since Mar 2015

06 Feb 2017, 18:33

Bad quality zink waste and trap pipes

<p>About two weeks ago I purchased a new set of waste rubber and traps and installed it. First it was not standard and had to be cut to size. Within days the whole kitchen was filled with the most terrible chemical smell. And got worse each time water passed through it. What toxic chemicals is used? R200 down the drain??????</p>

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply07 Feb 2017, 10:35
Official

Good Morning Andre,

Thank you for your feedback.

I'm sorry to hear about your experience with the product that you had purchased at our Builders store.

This isn't the type of customer experience we want you to receive.

I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you.

Feedback will be provided as soon as possible.

Regards,

Labeeqah Mallie

Customer Service Agent