Bad Products and aftersales service.

Bought a glass Shower panel, watched as the installer (which are glass approved installers) install the panel only for it to break in millions of pieces in front of us, nothing touched it accept 4 hands and it was handled with the utmost care during installation, installer hospitalized due to severe cand deep wounds to the face and arms, and when builders was called to inform them after the whole ordeal that they gave us a product which should not react like this when picked up, the store manager told us that builders will not be giving a credit and at the same time wanted to know when can they deliver the next panel and when will I make payment to it? She does not give you time to answer or react and when you do she says that is their final answer and there is nothing they will do about it as its an imported panel.

The point isn't that it broke or even the fact that they refuse to even help partially but the way this woman speaks to a customer she acted like I was a child.

I always loved going to Builders but I rather pay the extra or go to another shop but I will never ever even buy a nail from them! Goodbye builders!