SJ
Sifanelo J

1 reviews | Active since Mar 2024

13 Sept 2024, 16:12

Bad poorest service

I never received such bad bad poor service in my entire life,I think they should ask their competitors how they give an exception service, I have been waiting for my delivery since with driver called issah,what make things worse I made another order with different company they did not waste time at all,but this builders is just **** waisting people time😡

0
Replies (4)
Builders Warehouse
Builders Warehouse's reply13 Sept 2024, 16:16
Official
Hi Sifanelo,

Thank you for getting in touch. 

I'm sorry for the service you've received and that you're still waiting on your delivery.

We'll ensure that the necessary steps are taken to better the experience for you.

I'll follow up on this and we'll be in touch. 

Kind regards,
AO 
SJ
Sifanelo J's update13 Sept 2024, 17:11
Reviewer Update
Mr/Ms I received call from lady called Vivian with an attitude an unprofessional,she told the driver called Amo said he will unable to deliver my order then I asked for time frame she said,she doesn't know
SJ
Sifanelo J's update13 Sept 2024, 17:24
Reviewer Update
But seems is how they treat their customers even their senior staff as well
Builders Warehouse
Builders Warehouse's reply13 Sept 2024, 17:40
Official
Hi Sifanelo,

I'm sorry you've experienced this kind of service from us.

We'll have this looked into and we'll be in touch.

Kind regards,
AO