PK
Precious K
1 reviews | Active since Jan 2023
04 Feb 2026, 10:35
Bad poor service from such a reputable company
Logged a call for a faulty JoJo bought. Had to wait for weeks for a response. Then called the customer service spoke to Samkelisiwe, kept me on hold for 20mins minutes, and was very arrogant and rude
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Replies (2)PK
Precious K's updateReviewer Update
04 Feb 2026, 10:44Bad customer service from Builders warehouse from another Agent Amand who was laughing whilst talking to me
PK
Precious K's update04 Feb 2026, 10:44
Reviewer Update
Bad customer service from Builders warehouse from another Agent Amand who was laughing whilst talking to me
Builders Warehouse's replyOfficial
04 Feb 2026, 10:56 Hi Precious,
Thank you for getting in touch with us.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
Our team is working on this matter to have it resolved for you as soon as possible.
Kind regards,
JF
Thank you for getting in touch with us.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
Our team is working on this matter to have it resolved for you as soon as possible.
Kind regards,
JF
Builders Warehouse's reply04 Feb 2026, 10:56
Official
Hi Precious,
Thank you for getting in touch with us.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
Our team is working on this matter to have it resolved for you as soon as possible.
Kind regards,
JF
Thank you for getting in touch with us.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
Our team is working on this matter to have it resolved for you as soon as possible.
Kind regards,
JF