NM
Nqobile M
1 reviews | Active since Sept 2025
11 Sept 2025, 11:36
Bad experience with builders warehouse
This was the worst experience of my life with Builders. On 8 August 2025, two *****ulent purchases were made at Southgate Builders Express and Glen Eagles Builders Warehouse using my profile. I phoned immediately to report the ***** and BEGGED them to stop the pickups. They did absolutely NOTHING. Because of their negligence, all my savings were wiped out. I even opened a case at Mondeor SAPS .Builders failed me completely — they ignored my urgent call, allowed strangers to walk away with goods in my name, and left me to deal with the damage. This company does not protect its customers and does not care about their security. I will never trust or recommend Builders to anyone.
Helpful (0)
Replies (1)0
Replies (1)Builders Warehouse's replyOfficial
11 Sept 2025, 11:42Hi Nqobile,
Thank you for contacting us.
I'm sorry for the experience you've had and for the service you've received.
This matter has been escalated. However, a follow-up has been sent to our team for feedback.
We will be in touch.
Regards,
BB
Thank you for contacting us.
I'm sorry for the experience you've had and for the service you've received.
This matter has been escalated. However, a follow-up has been sent to our team for feedback.
We will be in touch.
Regards,
BB
Best regards,
Builders Warehouse's reply11 Sept 2025, 11:42
Official
Hi Nqobile,
Thank you for contacting us.
I'm sorry for the experience you've had and for the service you've received.
This matter has been escalated. However, a follow-up has been sent to our team for feedback.
We will be in touch.
Regards,
BB
Thank you for contacting us.
I'm sorry for the experience you've had and for the service you've received.
This matter has been escalated. However, a follow-up has been sent to our team for feedback.
We will be in touch.
Regards,
BB
Best regards,
