TS
Tebatso S
1 reviews | Active since Feb 2018
11 Nov 2019, 13:25
Bad experience
The worst online and head office experience. Totally angry at this store. Reported this store on Thursday Thursday. Bought goods online and now I’m in the store to pick up my order it’s my account is blocked. When the consultant in store is trying to retrieve it’s still saying blocked, spent over 30 minutes trying to get a receipt. This is a bad.
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Replies (1)
Builders Warehouse's replyOfficial
11 Nov 2019, 13:42Hi Tebatso,
Thank you for taking my call. I appreciate your feedback.
I am sorry to hear this has been your experience with us.
I am looking into this with the Branch Manager and can assure we are doing everything we can to better the experience for you.
If you need anything, please let me know. I will be in touch as soon as I have feedback.
Regards,
Athena
Thank you for taking my call. I appreciate your feedback.
I am sorry to hear this has been your experience with us.
I am looking into this with the Branch Manager and can assure we are doing everything we can to better the experience for you.
If you need anything, please let me know. I will be in touch as soon as I have feedback.
Regards,
Athena
Builders Warehouse's reply11 Nov 2019, 13:42
Official
Hi Tebatso,
Thank you for taking my call. I appreciate your feedback.
I am sorry to hear this has been your experience with us.
I am looking into this with the Branch Manager and can assure we are doing everything we can to better the experience for you.
If you need anything, please let me know. I will be in touch as soon as I have feedback.
Regards,
Athena
Thank you for taking my call. I appreciate your feedback.
I am sorry to hear this has been your experience with us.
I am looking into this with the Branch Manager and can assure we are doing everything we can to better the experience for you.
If you need anything, please let me know. I will be in touch as soon as I have feedback.
Regards,
Athena