GH
Gerhard H

1 reviews | Active since May 2012

30 Sept 2023, 13:12

BAD Delivery Service Strubensvally

This would now be the 2nd time that I have ordered from Builders online and the delivery just never happens! I phoned this week complaining that I still have not received my order , Promises that it will be delivered on the day and Nothing. I phoned Strubensvally , and you cannot even get hold of a Manager. My pool now's GREEN!!!! I do not have time during the week to shop thus I use delivery services. I'll just go back to takealot, NO service failures with them

0
Replies (2)
Builders Warehouse
Builders Warehouse's reply30 Sept 2023, 13:21
Official
Hi Gerhard,

Thank you for bringing this to our attention and I do apologise that you haven't received your order.

Kindly provide me with the order number and I'll have this escalated.

I look forard to your response.

Regards,
NS.
Builders Warehouse
Builders Warehouse's reply03 Oct 2023, 09:39
Official
Hi Gerhard,

Thank you for letting us know.

Feel free to give us a shout if you need more help with anything else, have a great day.

Regards,
NS