Bad Customer Services & Misleading Information

I went to Builders Warehouse (4 July 2015) seeking a sliding door cupboard. Upon arrival I saw the the doors displayed on the floor with a price of R2200, I then approached the consultant to confirm what I had seen. The consultant told me I will receive the doors in a box (This includes 2 doors & the rail) all I need to do was to choose the type of wood as the other was a mirror sliding door. <br> <br> Two weeks later I went back to Builders with the intention to purchase the doors, they then told me each door was sold at the price of R2200 excluding the rail which was not the information I was provided with initially. I started liasing with a lady named Victoria Nwokoro (MANAGER) since 24 July 2015. She came back to me once and told me she has refered the matter to Senior Management and I have been following up with no success.<br> <br> Builders must adhere to CPA Rules & Regulations.<br> Eg: Disclosure of Information <br> <br> Consultants need to undergo regular training about the price, products & customer service to avoid such mishaps.<br> <br> I tried going instore, sending emails & telephonic communication. This did not help with my frustration as I am behind with renovating my home.<br> <br>