1 reviews | Active since Nov 2015
Bad customer service Builders Express, Cedar Square
Worst service I have experienced out of ALL the Builders Express stores. Builders Express, Cedar Square. Staff are wandering about the floor like they just came from lunch and they had a sleeping tablet with their Fanta soda. I wanted to buy some paint; nobody in sight who could (or was willing) to help me. After about 20 minutes someone from the paint department finally asked me if I needed assistance.(No, I’m standing here just to pass the time.) The staff member who finally helped me and mixed the paint for me, had his finger up his nose “digging for gold,” and then touching the cans of paint with that same finger. Some customers were helped with a smile, even when they came in after me. Cashiers are sleeping with their eyes open. Nobody in the garden section offered any help. Staff meandering about like zombies. Next time I’d rather do my shopping at Chamberlains. BAD and POOR service overall.
