SR
Sydney R
1 reviews | Active since Sept 2016
19 May 2025, 10:25
Bad customer service at Builders
This branch is useless, never answer their telephone and never responds to email... and if you go to the store... gets the order wrong... i ordered boards and timber, and they cut it wrong unapologetically and delivered the wrong timber in the past... this store needs to close down... they cause too much irrirtation.
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Builders Warehouse's replyOfficial
19 May 2025, 11:02Hi Sydney,
Thank you for getting in touch with us.
I do apologize for your boards being incorrect cut and for the inconvenience caused to you.
I do see that you matter has been escalated to our complaints team. They are looking into it and will be in touch with you as soon as they have any information. JF
Thank you for getting in touch with us.
I do apologize for your boards being incorrect cut and for the inconvenience caused to you.
I do see that you matter has been escalated to our complaints team. They are looking into it and will be in touch with you as soon as they have any information. JF
Builders Warehouse's reply19 May 2025, 11:02
Official
Hi Sydney,
Thank you for getting in touch with us.
I do apologize for your boards being incorrect cut and for the inconvenience caused to you.
I do see that you matter has been escalated to our complaints team. They are looking into it and will be in touch with you as soon as they have any information. JF
Thank you for getting in touch with us.
I do apologize for your boards being incorrect cut and for the inconvenience caused to you.
I do see that you matter has been escalated to our complaints team. They are looking into it and will be in touch with you as soon as they have any information. JF