AW
Anthea W

1 reviews | Active since Apr 2018

03 Nov 2024, 12:00

Bad customer service

I am writing on this platform as I’ve been sending several emails and called Builders regarding a refund for a Security Gate Installation Service. I have been told several times the refund has been actioned and requested proof of the refund yet nobody can give me an answer. This dates back to the 11 October how long am I still to wait for My money. My account number *** I’m very interested to see how long it will still take to get my refund .

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply03 Nov 2024, 12:22
Official
Hi Anthea, 

Thank you for getting in touch with us. 

I am so sorry for the level of service you have received as well as for the inconvenience caused to you . 

We will be looking into this for and get back to you as soon as possible. JF