LC
Lesley C
1 reviews | Active since Oct 2017
04 Jan 2019, 14:32
Bad customer service
We were at the Gezina store this morning to purchase a few supplies. I greeted the teller friendly but got no reply. Didnt communicate with me in any fashion just rang up my purchases and kept chatting to the teller across from her. Very bad customer service. I will rather shop elsewhere from now on.
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Replies (1)
Builders Warehouse's replyOfficial
04 Jan 2019, 16:58Hi Lesley,
Thank you for your feedback.
I'm sorry for the service that you've received from the cashier at the Gezina store. This is certainly not the type of service that we'd like you to have.
We will be addressing the matter with the relevant parties and will be highlighted with the store manager. Our team will be in contact with you.
We appreciate that you brought this to our attention.
Regards,
Ivor
Thank you for your feedback.
I'm sorry for the service that you've received from the cashier at the Gezina store. This is certainly not the type of service that we'd like you to have.
We will be addressing the matter with the relevant parties and will be highlighted with the store manager. Our team will be in contact with you.
We appreciate that you brought this to our attention.
Regards,
Ivor
Best regards,
Builders Warehouse's reply04 Jan 2019, 16:58
Official
Hi Lesley,
Thank you for your feedback.
I'm sorry for the service that you've received from the cashier at the Gezina store. This is certainly not the type of service that we'd like you to have.
We will be addressing the matter with the relevant parties and will be highlighted with the store manager. Our team will be in contact with you.
We appreciate that you brought this to our attention.
Regards,
Ivor
Thank you for your feedback.
I'm sorry for the service that you've received from the cashier at the Gezina store. This is certainly not the type of service that we'd like you to have.
We will be addressing the matter with the relevant parties and will be highlighted with the store manager. Our team will be in contact with you.
We appreciate that you brought this to our attention.
Regards,
Ivor
Best regards,