1 reviews | Active since Feb 2010
BAD CUSTOMER SERVICE !!!!!
We payed to have carpets installed , and they were supposed to be here at 9:30 it is now 1pm ,
We have tried calling an the phone just rings away in the carpet department for the birds . Is this how they treat customers once they have already got the cash ???
I had arranged to take a few hours off work to be at home while they do that carpets !! I have now has to apply for a full days leave and wasted over 100 worth of air time !!!
Please can the M.D. explain what customer service is ? or this just the "BUILDERS WAREHOUSE" of treating paying customers .
A Very ****ed off customer ********** **********
Hi David,
I'm sorry for the delay in response and that your carpets weren't installed when you expected.
We are committed to meeting our promises and it's disappointing this has not been the case.
I will be looking into the matter and will be in touch with you shortly.
Regards
Suhayfa Gabriels
Hi David,
I'm sorry for the delay in response and that your carpets weren't installed when you expected.
We are committed to meeting our promises and it's disappointing this has not been the case.
I will be looking into the matter and will be in touch with you shortly.
Regards
Suhayfa Gabriels