1 reviews | Active since Mar 2017

05 Mar 2017, 18:57

Bad customer service

<p>I bought a compressor at Gezina Builders warehouse,returned it back due to some reasons, and I was treated like a ******** on it's return.They kept me in their office for more than 2 hours and yet I was'nt given my cash back.Willie and Costane promised nto call me on the follwing day and didn't for two days.All i wanted was my refund of R2200.00.</p>

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply06 Mar 2017, 07:43
Official

Hi Chalers,

Thank you for your feedback.

I'm sorry to hear about your experience.

This isn't the type of customer service we want you to receive.

I've escalated this to store management for it to be looked into.

Thanks again for taking the time to contact us and I apologise for the inconvenience caused.

Kind Regards,

Tristan Kelly
Builders Customer Service Agent