1 reviews | Active since May 2016
Bad Customer Service
<p>I ordered and paid for gas on Sunday but till today have not got a call from Builders when to collect despite there being available cylinders. Terrible service</p>
Hi Dan
Thank you for your feedback.
I'm sorry you didn't receive a call to collect your gas.
This isn't the type of customer service we want you or any of our customer's to experience.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Hi Dan
Thank you for your feedback.
I'm sorry you didn't receive a call to collect your gas.
This isn't the type of customer service we want you or any of our customer's to experience.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent