Bad customer relations!

<p>I made a mistake while purchasin 3 of the same item and not realising that 2 of them had been a different model apart from the 1 that i was looking for. After opening up 1 of the 2 wrong packaging to find out that it was the incorrect type so i put the 2 aside to simply go in and swap them out. </p> <p> </p> <p>After going back to Builders Warehouse to as them if i could just simply exchange them and i didnt want my money back just a simple swap out i had been given such bad vibesand attitude from Sisanda Hoboshe, She was instantly in a defensive mood, I was not looking to argue or make a scene but after being aproched by her i felt very awekward and then she was throwing in my face and i quote " I dont want to have to throw the sign at you for asking for proof of purchase " Which i had misplaced or possibly threw away by accident but she did not want to hear that she wanted the slip or she was not willing to help as said by her. </p> <p> </p> <p>Again, I did not want my money back i just wanted to swap out an incorrect product with the same brand just a different model, All was the same price so i really dont see why that would have been such a big problem .</p> <p> </p> <p>POOR POOR Customer service in my opionion and i myself work retail!</p> <p> </p> <p>Also all this could have been avoided if they had packaged the product on their shelves correctly then i would have not grabbed the wrong items. </p>