1 reviews | Active since Sept 2016
Bad contractors from Builders Warehouse Gezina
<p>I obtained an independent contractor from the Contractors Counter at Builders Warehouse Gezina. This was to fix my shower door by replacing the wheels as well as some other small maintenance jobs. The contractor could not fix the shower door and also could not even change the washer of the tap. My husband had to show them what to do!!</p>
Good Afternoon Abeda,
Thank you for your feedback.
Firstly allow me to apologise for your recent experience. This is definitely not the type of experience, we want our customers to have.
I have brought this matter to the relevant parties attention for them to ensure that corrective measures are put in place. I would also like to thank you for taking the time to bring this to our attention in order to address the issue at hand.
Please let us know how we can retain you as a valued customer, as your input is extremely important to our business. We will ensure that your feedback is taken to the relevant managers at the store.
Regards,
Labeeqah Mallie
Customer Service Agent
Good Afternoon Abeda,
Thank you for your feedback.
Firstly allow me to apologise for your recent experience. This is definitely not the type of experience, we want our customers to have.
I have brought this matter to the relevant parties attention for them to ensure that corrective measures are put in place. I would also like to thank you for taking the time to bring this to our attention in order to address the issue at hand.
Please let us know how we can retain you as a valued customer, as your input is extremely important to our business. We will ensure that your feedback is taken to the relevant managers at the store.
Regards,
Labeeqah Mallie
Customer Service Agent
Dear Ms Mallie,
Thank you for your response. I will take forward the conversation with the branch manager.
FYI. My husband said that he had previously read in a Builders brochure that they also advise about contractors.
Regards
Dr A Dawood
Dear Ms Mallie,
Thank you for your response. I will take forward the conversation with the branch manager.
FYI. My husband said that he had previously read in a Builders brochure that they also advise about contractors.
Regards
Dr A Dawood