sC
steve C
1 reviews | Active since Feb 2014
27 May 2025, 17:59
Bad client service
Builder warehouse in kempton park has the worst customer service , staff are totally disinterested in helping customers ask for help no assist , and when eventually you are assisted they are totally ***********.
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Replies (1)
Builders Warehouse's replyOfficial
28 May 2025, 08:41Hi Steve,
Thank you for bringing this to our attention.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll ensure that the necessary steps are taken to better the experience for our customers.
We'll be in touch.
Kind regards,
AO
Thank you for bringing this to our attention.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll ensure that the necessary steps are taken to better the experience for our customers.
We'll be in touch.
Kind regards,
AO
Builders Warehouse's reply28 May 2025, 08:41
Official
Hi Steve,
Thank you for bringing this to our attention.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll ensure that the necessary steps are taken to better the experience for our customers.
We'll be in touch.
Kind regards,
AO
Thank you for bringing this to our attention.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll ensure that the necessary steps are taken to better the experience for our customers.
We'll be in touch.
Kind regards,
AO