1 reviews | Active since May 2013
Bad bad Service
<p>We bought a concrete washthrough at Builders warehouse Lifestyle- Centutrion on Thursday 30 March 2017. They delivered the item the next day with no stands (legs). They promised to come back the very next day to deliver the stands. We have been calling them daily to ask for delivery, and no one seems to care. I just escalated the matter to Building material manager and that didnt help either. The contractor has been waiting for the item so he can complete the job.</p> <p>The store manager not available. No one to handle this query any further. Really frustrated.</p>
Hi Mapula,
Thank you for your feedback.
Firstly allow me to apologise for the experienced, that you received with regards to your item that was purchased at our Centurion branch.
This is definitely not the type of experience, we want our customers to have.
I’ve escalated this matter to our branch manager at our store and will provide you with feedback.
Thank you once again for bringing this matter to our attention and I’m sorry for the inconvenience caused.
Regards,
Labeeqah Mallie
Customer Service Agent
Hi Mapula,
Thank you for your feedback.
Firstly allow me to apologise for the experienced, that you received with regards to your item that was purchased at our Centurion branch.
This is definitely not the type of experience, we want our customers to have.
I’ve escalated this matter to our branch manager at our store and will provide you with feedback.
Thank you once again for bringing this matter to our attention and I’m sorry for the inconvenience caused.
Regards,
Labeeqah Mallie
Customer Service Agent