Bad Attitudes and Customer Service

Bedworthpar**** First of all, the trolleys are in bad shape, not working properly, so burden carry people!! Second of all, workers are not very helpful and attitudes are disgusting! We came to Builders in Feb 2019, needed to buy fencing poles. Firstly the poles were huge and we did not require this size, but instead asked if Builders could possibly cut it to a smaller size, they could not (acceptable) but the worker's attitude in informing us of this was not acceptable! We came to Builders a second time on Sunday 7 April 2019 and bought a 5kg gas bottle. The workers could not assist when we asked where to go for gas refill, eventually they asked if we could pay for the gas bottle and the cashier will help us with the enquiry about gas refill. We were directed to the far end of the building on outside where the gas refills are done. The worker were more interested in his cellphone than to help clients. We waited 25min for him to bring the gas bottle back. As we approached the door where security is, he attacked us and said it's not allowed for us to walk through the building with the filled gas bottle. First of all, there are no signage for this, none of the workers informed us at any time that we may bring our car around the building. We were guided out by the security gate and walk all around the building carrying this heavy object as the trolleys are in poorly working order!!! Builders will not ever see us again, even if they were the last place on earth!!!