Bad attitude that she had to even rub it in that she is giving me an attitude

I went to the store asked the security if I can withdraw cash send from capitec and the security said yes definitely I can as I had told her I forgot my bank card, I got to the cashier by the name of buhle maphala and she told me that I can't withdraw after standing in the queue for +-10 minutes with the things that I wanted to buy and the security saying yes I can withdraw, 10 minutes. I showed her on my app from capitec that I can withdraw as per the app and she said I can't withdraw I must go to shorprite. I then went to shoprite to withdraw the money and came back to pay for the things that I wanted. Went to her and she told me to go back to the line she's busy and I waited again for another 10 minutes which I did. When I paid she was giving a bad attitude. I told her that Im gonna report her on hello Peter and she didn't have the decency to even apologise, even showed me where her name is on the slip. The attitude was so bad that it was like she was saying I must report her she doesn't care. The service at that store is bad in general that u even scared to ask for the manager but to rub in the attitude she went totally out of line. I will never purchase anything from builders express Southgate, I'd rather go to ctm shame. No value for money what so ever yoo what an experience I had