1 reviews | Active since Sept 2012
BAD ATTITUDE-Builders Warehouse Northriding
<p>i spend about R11000 at buildersware and found a bag of tilling cement worth R56 was damaged. When I returned it to the store the security guard refused to take and when i asked for the store manager i was taken to the sales manager whose name is Geoge.who said NO and still kept my damaged cement. I dont know if that is legal or not.</p> <p> </p> <p>Is it a racial thing or undermining???</p> <p> </p> <p>and made me repeat myself a lot of times. the nature of business causes me to shop there a lot but after this bad treatment I am never going there anymore.</p> <p> </p>
Good Morning Monwabisi,
Thank you for your feedback.
I'm sorry to hear about your recent experience that you had at our Builders store, this is definitely not what we would want for you as our valued customer to experience.
As a business we remain committed to ensuring that you, our valued customer have an exceptional shopping experience in store, in saying that, I do appreciate you bringing this matter to our attention.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Once any feedback is received I will be in contact with you.
Regards,
Labeeqah Mallie
Customer Service Agent
Good Morning Monwabisi,
Thank you for your feedback.
I'm sorry to hear about your recent experience that you had at our Builders store, this is definitely not what we would want for you as our valued customer to experience.
As a business we remain committed to ensuring that you, our valued customer have an exceptional shopping experience in store, in saying that, I do appreciate you bringing this matter to our attention.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Once any feedback is received I will be in contact with you.
Regards,
Labeeqah Mallie
Customer Service Agent