1 reviews | Active since Oct 2015
Bad Attitude and service as normal
I popped into our local Builders today at 5:35 to buy a lawn mower. After walking around the store trying to find someone to help me, I found the department I was looking for. There was a white gentleman sitting on his chair so busy with his cell phone. I had to ask him twice to help me, he asked me what I wanted to know about the department and I said I want to buy a lawn mower, he then got up and went to get someone else to help me. A coloured lady then came and I asked if they had in stock. She said no. I asked if I can buy the one that is then on display, to which she said no. What kind of service is this. I really cant wait for Checkers Hyper to open, which is right next to Builders, and Im sure I am not alone when I say this. The staff at Builders are pathetic. So many times, I have bough appliances at Game, and they are more than happy to sell me the one that is on display if there is no stock in store room.
Thank you for your feedback.
I'm sorry for the poor service we've given you.
I have escalated this to our Management who will be in contact with you.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
Thank you for your feedback.
I'm sorry for the poor service we've given you.
I have escalated this to our Management who will be in contact with you.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
