GM
Gerhard M
1 reviews | Active since Apr 2022
03 Jun 2025, 13:38
Avoid buying Online
Avoid using online orders. This is the 2nd time we are ordering online from Builders... 2nd time their delivery is either delayed, or there is a head-office problem on the order or they cannot find the order. When they do actually phone to confirm order delivery, it does not happen... phoned Builders sore & call centre... Now the order will only come in 4 days...
Get your act together Builders... you are loosing customers that spend a lot of money with you!
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Replies (1)
Builders Warehouse's replyOfficial
03 Jun 2025, 14:06Hi Gerhard,
Thank you for getting in touch with us.
I do apologize for the delay in your order again and for the inconvenience caused to you.
I do see that our team is working on this matter for you (ref number: T0NR) to have it resolved for you.
If the order is not delivered on the 6th as advised by our team. Please let me know and I will escalate it further for you. JF
Thank you for getting in touch with us.
I do apologize for the delay in your order again and for the inconvenience caused to you.
I do see that our team is working on this matter for you (ref number: T0NR) to have it resolved for you.
If the order is not delivered on the 6th as advised by our team. Please let me know and I will escalate it further for you. JF
Best regards,
Builders Warehouse's reply03 Jun 2025, 14:06
Official
Hi Gerhard,
Thank you for getting in touch with us.
I do apologize for the delay in your order again and for the inconvenience caused to you.
I do see that our team is working on this matter for you (ref number: T0NR) to have it resolved for you.
If the order is not delivered on the 6th as advised by our team. Please let me know and I will escalate it further for you. JF
Thank you for getting in touch with us.
I do apologize for the delay in your order again and for the inconvenience caused to you.
I do see that our team is working on this matter for you (ref number: T0NR) to have it resolved for you.
If the order is not delivered on the 6th as advised by our team. Please let me know and I will escalate it further for you. JF
Best regards,