AS
Aj S
1 reviews | Active since Jul 2013
28 Mar 2016, 11:17
APPLYING OFR CREDIT 3 WORKING DAYS STILL NO ANSWER
I have never done a credit application where i need to constantly phone for feedback, non the less where I need to go into the store for feedback as the phone just never gets answered. <br> <br> To add to this, my application is still not captured and feedback is non existant. <br> <br> I have app**** for the credit on 23 March, and today the 28th still no feedback...yet you guys advertise a result in just under 2 hours? Is this the case of false advsertising, or just staff which is not competent?<br> <br> Can someone please give me feedback as to how long i must wait for someone to tell me if my application is granted or not?<br> <br>
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Replies (1)
Builders Warehouse's replyOfficial
28 Mar 2016, 11:43Hello Ajsmith001,
Thank you for your feedback.
I'm sorry that you haven't received any feedback regarding your account application. This is definitely not the type of experience that we would want our customers to have.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you, our valued customer, have an exceptional experience.
I look forward to assisting you with your application, feedback will be provided once I've received any.
Have a wonderful day.
Regards,
Labeeqah Mallie
Thank you for your feedback.
I'm sorry that you haven't received any feedback regarding your account application. This is definitely not the type of experience that we would want our customers to have.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you, our valued customer, have an exceptional experience.
I look forward to assisting you with your application, feedback will be provided once I've received any.
Have a wonderful day.
Regards,
Labeeqah Mallie
Builders Warehouse's reply28 Mar 2016, 11:43
Official
Hello Ajsmith001,
Thank you for your feedback.
I'm sorry that you haven't received any feedback regarding your account application. This is definitely not the type of experience that we would want our customers to have.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you, our valued customer, have an exceptional experience.
I look forward to assisting you with your application, feedback will be provided once I've received any.
Have a wonderful day.
Regards,
Labeeqah Mallie
Thank you for your feedback.
I'm sorry that you haven't received any feedback regarding your account application. This is definitely not the type of experience that we would want our customers to have.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you, our valued customer, have an exceptional experience.
I look forward to assisting you with your application, feedback will be provided once I've received any.
Have a wonderful day.
Regards,
Labeeqah Mallie