Appalling service from Builders Warehouse Centurion

The Centurion branch has disgusting customer service. I ordered boards to be cut on Sunday 24 March. I called to find out how far the job was on Sunday 31 March. I was told the job was complete and I could come and pick up the boards. On Friday 5 April I went to pick up the boards, only to be told by a VERY RUDE employee called Thabo that he was not done with cutting and if I was unhappy I should cancel the order and leave. I had to wait for over 2 hours for him to finish cutting. I took the boards home, only to find out from my carpenter that they'd been cut in wrong sizes. I had to take them back on Saturday to be cut to the right size, and was told I'd have to wait for 20 minutes. I waited for over 2 hours again and was confronted with rudeness again by the same Thabo who was unapologetic about cutting my boards wrong and said he had nothing to say to me. All this happened in front of his manager, who did abslolutely nothing about it. He just said he was going to talk to him later.

Your service is appalling and unprofessional. I would never recommend anybody to use your services because all I did was pay you to be rude to me. Never again!