NZ
Ntokozo Z

1 reviews | Active since Dec 2024

31 Dec 2024, 09:41

Appalling service

I bought a headlight online on the 19th December it was expected to arrive in 9 days ,I have not received any communication,when you call and email it's excuses upon excuses no help!Would not recommend purchasing anything from them,useless in all forms.Your competitors are out here providing excellent service and you're sleeping!never again..

0
Replies (4)
Builders Warehouse
Builders Warehouse's reply31 Dec 2024, 09:55
Official
Hi Ntokozo,

Thank you for bringing this to my attention.

I'm sorry for the experience you've had and the service you received regarding your order.

I will have this matter escalated for you and I will keep you updated.

Kind Regards
SM.
NZ
Ntokozo Z's update08 Jan 2025, 17:01
Reviewer Update
None of this has helped.Im still not getting help ,I demand assistance or refund asap!
Builders Warehouse
Builders Warehouse's reply08 Jan 2025, 17:03
Official
Hi Ntokozo, 

Let me follow up for you. SR
Builders Warehouse
Builders Warehouse's reply08 Jan 2025, 17:07
Official
Hi Ntokozo,

I've checked and your order is on its way for delivery. SR