IB
Innocent B

1 reviews | Active since Oct 2024

04 Oct 2024, 16:23

****** and derespectful shop

The builders warehouse made me make a payment after l did payment they told me they can not give my materials they even left me standing alone they told me that l must get away from their shop l wanted to speak to branch manager they refused that this There is this Lady name Dapheney she came with attitude that am a black guy l won't do anything . guys stay away from builders warehouse Gezina the staff and management they are so bully they **** to their contact center and the contact center believe them over us as Customers

0
Replies (3)
Builders Warehouse
Builders Warehouse's reply04 Oct 2024, 16:26
Official
Hi Innocent,

Thank you for bringing this to my attention.

I'm sorry for the experience you've had and the service you received and the disrespect you faced.

I will have this matter escalated for you and I will keep you updated.

Kind Regards
JF.
IB
Innocent B's update04 Oct 2024, 17:02
Reviewer Update
I really don't need sorry guys you made your point that as clients we are useless to you guys l thank you for your service l will use every platform to expose how you treat customer s
Builders Warehouse
Builders Warehouse's reply04 Oct 2024, 17:05
Official
Hi Innocent,

I understand, your complaint has been escalated and we'll be in touch. 

Kind Regards
KD