CS
Cynthia S

1 reviews | Active since Oct 2017

14 Oct 2017, 19:40

Amazing service

We purchased a fridge that was faulty, a lady called Vivian Sekwele had our issue sorted out within a few hours she was friendly, helpful, patient and she kept constant contact with me thru the process. Even after we received a new fridge she called to find out if we were happy with the product. Now that is what customer service should be about.

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Replies (1)
Builders Warehouse
Builders Warehouse's reply15 Oct 2017, 08:51
Official

Hi Cynthia,

Thank you for your feedback.

It's always nice to receive a compliment of this nature and I will definitely highlight this with our management.

Thanks again for the great compliment and for taking the time to contact us.

Have a good day.

Regards,
Natalie Adams
Customer Contact Centre Agent