MS
Mark S
1 reviews | Active since Jan 2010
23 Jun 2015, 08:52
Almost Every Time
I went in to Builders warehouse Kempton Park last week to buy a pair of garden gloves, a pair of gum boots and some batteries. The gloves bar-code wouldn't scan at the till and neither could a response be obtained by entering the number manually. It was the last pair. It took someone at least 5 minutes to decide what to do and off they went to try and find something out. Whilst we were waiting at the till, I saw some Marpet tit bit for dogs in a display case (unpriced) - I asked the till operator how much it cost ( it was right next to her! ) - she said \I don't know"and just sat there on he till stool! After waiting too long for the other assistant to return with the gloves"
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Replies (1)Builders Warehouse's replyOfficial
23 Jun 2015, 09:02Hello Magunia,
We are in receipt of your complaint and wish to sincerely apologise for the inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
We are in receipt of your complaint and wish to sincerely apologise for the inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
Builders Warehouse's reply23 Jun 2015, 09:02
Official
Hello Magunia,
We are in receipt of your complaint and wish to sincerely apologise for the inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
We are in receipt of your complaint and wish to sincerely apologise for the inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
