MS
Mark S

1 reviews | Active since Jan 2010

23 Jun 2015, 08:52

Almost Every Time

I went in to Builders warehouse Kempton Park last week to buy a pair of garden gloves, a pair of gum boots and some batteries. The gloves bar-code wouldn't scan at the till and neither could a response be obtained by entering the number manually. It was the last pair. It took someone at least 5 minutes to decide what to do and off they went to try and find something out. Whilst we were waiting at the till, I saw some Marpet tit bit for dogs in a display case (unpriced) - I asked the till operator how much it cost ( it was right next to her! ) - she said \I don't know"and just sat there on he till stool! After waiting too long for the other assistant to return with the gloves"

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply23 Jun 2015, 09:02
Official
Hello Magunia,

We are in receipt of your complaint and wish to sincerely apologise for the inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.

Regards,
Xoliswa Mkwananzi
Customer Service Agent