JK
Johan K
1 reviews | Active since Mar 2013
22 Sept 2020, 11:24
Again Terrible Builders Warehouse!
I purchase a online item for collection and Builders Warehouse can't supply it. Why do they take your money and then can't deliverer? They send a email that my money will be back in my Bank account 5-7 working days but instead they will put the refund back on my account for purchases at them. The order no is *** at Builders Express Willowbridge and still no refund!!!!
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Builders Warehouse's replyOfficial
22 Sept 2020, 13:31Hi Johan,
I'm really sorry to hear the above, not the kind of experience we'd want any of our customers to have. This needs to be looked into immediately.
Could you please share your order number with us on a private reply? Hellopeter will mask the info if sent in public.
Looking forward to your private reply.
Regards,
Joshua
I'm really sorry to hear the above, not the kind of experience we'd want any of our customers to have. This needs to be looked into immediately.
Could you please share your order number with us on a private reply? Hellopeter will mask the info if sent in public.
Looking forward to your private reply.
Regards,
Joshua
Builders Warehouse's reply22 Sept 2020, 13:31
Official
Hi Johan,
I'm really sorry to hear the above, not the kind of experience we'd want any of our customers to have. This needs to be looked into immediately.
Could you please share your order number with us on a private reply? Hellopeter will mask the info if sent in public.
Looking forward to your private reply.
Regards,
Joshua
I'm really sorry to hear the above, not the kind of experience we'd want any of our customers to have. This needs to be looked into immediately.
Could you please share your order number with us on a private reply? Hellopeter will mask the info if sent in public.
Looking forward to your private reply.
Regards,
Joshua