After weeks, I'm still fighting with Builders, the worst time of my life I tried to be fair , accommodating them time to work at their pace to resolve my case and refund this look like they are not working , Builders' customer service is a heartbreake

After weeks, I'm still fighting with Builders, the worst time of my life I tried to be fair , accommodating them time to work at their pace to resolve my case and refund this look like they are not working , Builders' customer service is a heartbreaker , and I'm in a dark . Hellopeter please help They are playing dak and diving with my life . I'm not sure if they are going to pay me or not ,please help me . My projects arecon hold and failing I don't have money to buy other tools because my refund is with Builders. This money is a burning issue I need that money by Monday ,16th October 2023 I can't take it anymore. 😫