BM
Bradley M
1 reviews | Active since Jul 2011
24 Nov 2015, 09:20
Advised refund done via eft-STILL NOTHING
M***<br> <br> I was advised my refund was done via eft last week Wednesday the 18/11/2015 after numerous calls was advised by eva the refund was now done on the 20/11/15 and would reflect in my account today 24/11/15 due to the diff Banks .Today still no funds in my account and this is putting a delay on my renovations to my house.<br> <br> Highly disappointed ...Poor Customer service.
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Builders Warehouse's replyOfficial
24 Nov 2015, 10:03Hello bradleyma,
Firstly we would like to apologise for the inconvenience you have suffered due to the lack of communication on our part.
Please be sure that this incident will be investigated and we will contact you with feedback as soon as possible.
Our highest priority is our customers and we do not take their hard earned money for granted, so this incident will be looked into urgently.
Thanking you in advance.
Kind regards
Elzahn Nortje
Firstly we would like to apologise for the inconvenience you have suffered due to the lack of communication on our part.
Please be sure that this incident will be investigated and we will contact you with feedback as soon as possible.
Our highest priority is our customers and we do not take their hard earned money for granted, so this incident will be looked into urgently.
Thanking you in advance.
Kind regards
Elzahn Nortje
Best regards,
Builders Warehouse's reply24 Nov 2015, 10:03
Official
Hello bradleyma,
Firstly we would like to apologise for the inconvenience you have suffered due to the lack of communication on our part.
Please be sure that this incident will be investigated and we will contact you with feedback as soon as possible.
Our highest priority is our customers and we do not take their hard earned money for granted, so this incident will be looked into urgently.
Thanking you in advance.
Kind regards
Elzahn Nortje
Firstly we would like to apologise for the inconvenience you have suffered due to the lack of communication on our part.
Please be sure that this incident will be investigated and we will contact you with feedback as soon as possible.
Our highest priority is our customers and we do not take their hard earned money for granted, so this incident will be looked into urgently.
Thanking you in advance.
Kind regards
Elzahn Nortje
Best regards,