1 reviews | Active since Feb 2012
Àccount payment do not reflect
I made a payment on 5 August 2017 for amount of R1000 00 . Suddenly after years of paying via eft using benificary detail, this payment is "missing" To prove my point same benificary detail and paid over R10 and that they recieve. I am waiting and waiting for them to deduct from account and refleck on account .I send proof of payment indicating time of payment and even bank statement to proof payment was done. I need to finalise this issue as I was phoned as bad client while instead I pay more than required .
Hi Salome,
Thank you for your feedback.
I'm sorry to hear about your recent experience, that you received with your payment that was made.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you our valued customer, have an exceptional experience.
This matter will be looked into and feedback will be provided as soon, as I’ve received any.
Regards,
Labeeqah Mallie
Customer Service Agent
Best regards,
Hi Salome,
Thank you for your feedback.
I'm sorry to hear about your recent experience, that you received with your payment that was made.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you our valued customer, have an exceptional experience.
This matter will be looked into and feedback will be provided as soon, as I’ve received any.
Regards,
Labeeqah Mallie
Customer Service Agent
Best regards,