Account ***

Myself and my wife bought a washing machine from builders online 22nd April 2021 and included was a fee of R250 for installation. When the team arrived to do the delivery and installation they arrived with a bakkie that was falling apart with four different tires and no tools. I told them to deliver only as I will do my own installation. Now here is the problem, getting my R250 back is a nightmare, I spent two hours in the Alberton store sent from one person to the other going to about several people and no one new what to do. I eventually ended up with someone by the name of Nandi Malinga who tried her best to help me but she also gave up because she did not know how to refund me. Up until now I have not received my refund and would definitely not do business with them again if this is how they treat customers.