ABSOLUTELY USELESS STORE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Item: Builders Warehouse
Rating: 1
Author: Peter S

BEEN TRYING TO PHONE THEM SINCE 9am - THEY SAY THEY WILL PHONE ME BACK - STILL WAITING NOW 11,48am - DO NOT BOTHER SHOPPING WITH THEM GO TO MICA RANDBURG RATHER!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)

Builders Warehouse's replyOfficial

22 May 2020, 13:45

Hi Peter,

Thanks for your feedback

I'm sorry to hear the above, I definitely understand where you're coming from. This isn't acceptable and it is a concern we'll be addressing with our team.

I want to assure you that we don't take your concerns lightly, I have escalated them to our complaints team who will be in touch with you. Please feel free to reach us on live chat or our contact centre number on *** if you need some help with anything else.

Thanks for making us aware of your experience, we value you as our loyal customer.

Regards,
Joshua

Best regards,

Builders Warehouse's reply22 May 2020, 13:45

Official

Best regards,

ABSOLUTELY USELESS STORE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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