ABSOLUTELY ****!
<p>Absolutely ****! 1 mistake I can understand, 2 maybe... but 4 in less than 2 days! Firstly, the port Elizabeth store cut my pegboard incorrect, Charged me for iron on edging and did not put it the bag. Had to go back to get it done right, and collect my edging. Bought paint the same day. got back home, Paint was at least 5 or more shades lighter than what I asked for. Then the edging that I asked for to be iron on... is glue on edging. Here I am a week or more down the line. Not 1 thing done!</p>
Good Morning Mark,
Thank you for your feedback.
I'm sorry to hear about the poor experience you've had when visiting our Port Elizabeth branch. This is certainly not the type of service we would want you to receive at any of our branches.
I've escalated this matter to our store management to be looked into, and for preventative measures to be put in place.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Regards,
Natalie Adams
Customer Contact Centre Agent
Best regards,
Good Morning Mark,
Thank you for your feedback.
I'm sorry to hear about the poor experience you've had when visiting our Port Elizabeth branch. This is certainly not the type of service we would want you to receive at any of our branches.
I've escalated this matter to our store management to be looked into, and for preventative measures to be put in place.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Regards,
Natalie Adams
Customer Contact Centre Agent
Best regards,