Absolute Terrible Service

Can I not give a black star?

I am not one to complain, but I find it absolutely necessary to voice my complaint.

I was at Builders Express - Gift Acres. Waiting in line, there was only one till open. The other till there was about 5 Builders workers standing and chatting and laughing.

Waiting patiently, I was called to the only open till. I had coldrinks, 2 rolls of masking tape and drop sheets. The lady at the till made me feel as if she is doing me a favor by helping me. Does not even greet, I am accustomed to all the other Builders shop that they actually greet their clients. Anyway, I let it slide, because maybe she is having a bad day... She started ringing all my shopping, but does not offer a bag, again I am accustomed to them asking, and started putting my cold drinks and everything loose in my trolley. When I asked for a bag she gives me the bag and I must put it in myself... What an effort that was for her.

When she asked me to sign the slip, I refused and said to her that I asked her to put my stuff in the bag, and she did not. So I will not be signing her stupid slip. Then she calls the next arrogant lady. She started shuffing the slip in my hand, and started saying that if I have a problem with them I must go to the manager. In the meantime my daughter is phoning me non stop.

When I just wanted to grab the freakin paper from her, it tore and then that one lost it completely!

We do not spend R100 a week at Builders, we do thousands weekly. I am not asking for the red carpet, but common respect and friendliness never ****ed anyone.

I will most definitely not be supporting that Builders Express again, which is quite sad, because they are the closest to me. I would much rather drive a little further to Builders Warehouse Faerie Glen and get MUCH BETTER service than this place.