Abominable Service

If there were no stars it would be attributed to Builders Warehouse. There is no customer service when it comes to online shopping with Builders. Placed an order on 03.12.21 which was partially shipped. Enquired via email, multiple times telephonically and sent in an online complaint and no resolution whatsoever. Going in to the Constantia Berg store to find out why this has been unfulfilled to date. What’s the point of online shopping if you have zero customer service?