CH
Coetzee Herman.Coetzee
1 reviews | Active since Oct 2022
19 Dec 2019, 10:33
A single call centre for the whole of SA??!!
A single call centre for SA??!! How can an organisation so knowingly chase away customers and business? All the competition answers my phone call within a few seconds and attends to my query. Builders takes 4 minutes, playing the ****piest music, and then cannot answer my question relevant to the specific store in my area. Meaning I won't even bother calling Builders again...rather support the other stores. Who care about efficient service
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Builders Warehouse's replyOfficial
19 Dec 2019, 13:21Hi Herman
Thank you for taking my call today.
As discussed, we appreciate your feedback and will use it so that going forward improvements are made to better the customer experience. If there is anything else that I can help you with, please do let me know.
Kind Regards
Kurt
Thank you for taking my call today.
As discussed, we appreciate your feedback and will use it so that going forward improvements are made to better the customer experience. If there is anything else that I can help you with, please do let me know.
Kind Regards
Kurt
Builders Warehouse's reply19 Dec 2019, 13:21
Official
Hi Herman
Thank you for taking my call today.
As discussed, we appreciate your feedback and will use it so that going forward improvements are made to better the customer experience. If there is anything else that I can help you with, please do let me know.
Kind Regards
Kurt
Thank you for taking my call today.
As discussed, we appreciate your feedback and will use it so that going forward improvements are made to better the customer experience. If there is anything else that I can help you with, please do let me know.
Kind Regards
Kurt