CS
Ch S

1 reviews | Active since Aug 2019

25 May 2020, 12:24

7 day policy doesn't count at builders

Good day

On Friday 22/05/2020 i did buy a Wolf garten Chain saw at builders warehouse i used it to cut few branches and the whole nuts keep vibrating out

Now the Wolf garten sales director send a 2 day old machine for repairs His name is bark

I cant believe that builders warehouse doesn't have client service that had to call the wolf Garten director

The lady that help was the great person yet she get overrule but people

no more for our company i use to but everything from builders warehouse no More

i did believe in builders ware house

0
Replies (3)
Builders Warehouse
Builders Warehouse's reply25 May 2020, 12:47
Official
Hi Chester

Thank you for bringing the above to our attention. 

Please allow me to follow up on this for you to find out what is happening and we will remain in contact. 

Kind Regards
Kurt
CS
Ch S's update26 May 2020, 08:58
Reviewer Update
Good day Kurt

I have decided that i will phone the Branch and after that i will be laying a charge against builders warehouse at the consumer complains

if i don't get feed back
Builders Warehouse
Builders Warehouse's reply26 May 2020, 10:12
Official
Hi Chester

My apologies for the delay.

We will be in touch with you shortly.

Kind Regards
Kurt