KM
Kim-orah Makushu

1 reviews | Active since Dec 2018

07 Dec 2018, 11:14

5 star for TERRIBLE SERVICE EVER

Builders warehouse sure they sell good stuff, but they service is sh**. I've order more things more than 5 times already they take too damn long. It's their responsibility to deliver on time and track orders. I did my part to pay with my damn money yet I'm treated like get this stuff for free. Why bother to tell customers that you deliver on the certain day and you don't deliver? Let us know that you that we order at our own risk and you don't give a f*** about us after we pay!!! Give customer what they ask for

0
Replies (2)
Builders Warehouse
Builders Warehouse's reply10 Dec 2018, 09:27
Official
Hi Kim-orah,

Thank you for your feedback.

I'm sorry to hear that you've not received your delivery as yet. This is certainly not the type of experience we'd like you to have and can assure you that your concerns will be investigated.

I'll email you to confirm the name of the store and your order details to follow up on your delivery.

We appreciate your patience in this matter.

Regards, 
Ivor
Builders Warehouse
Builders Warehouse's reply10 Dec 2018, 10:50
Official
 Hi Kim-orah,
 
We've tried to email you about your enquiry, but the email address has failed to delivery.

Could you please provide us with your contact number and our team will be in contact with you. 

Regards,
Ivor