1 reviews | Active since Sept 2015
3rd time bad service
<p>I thought I would give builders another chance on Monday but couldn't rate the service as there was none exactly as today, no service, I am walking around in the store looking to buy some polycarbonate roof sheets and gumpoles and cement etc but the service is zero, very disappointed as they told me in December their service will improve.</p>
Hi Riaan,
Thank you for your feedback.
I'm sorry to hear about your experience.
This isn't the type of customer service we want you to receive.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Best regards,
Hi Riaan,
Thank you for your feedback.
I'm sorry to hear about your experience.
This isn't the type of customer service we want you to receive.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Best regards,